Frequently Asked Questions (FAQ)

Please contact us with any questions, comments, or concerns. We would be happy to assist you to solve any issues. Orders are shipped within 1-3 business days after order is placed. Please allow up to 24 hours for tracking information to update.

What’s your return policy?

Due to the intimate nature of yoni eggs, returns will NOT be accepted. Yoni Eggs, Ben Wa Balls, Yoni Wands, and all other feminine hygiene products are non-refundable/exchangeable for hygienic and safety reasons. ALL SALES ARE FINAL!!!!

Damaged yoni eggs and other yoni gemstones will be replaced free of charge (we do require that you send the damaged items back; we will provide a pre-paid shipping label). Replacement items will not be sent out until returned items have been received.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.